Inbot AI Privacy Policy
Effective Date: January 30, 2026
Last Updated: January 30, 2026
Inbot AI (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website(s), AI-powered chatbot/assistant services, voice/chat automation tools, API, mobile applications, or any related features (collectively, the “Services”).By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
1. Information We CollectWe collect information in the following ways:
* Information You Provide Directly
Account information (name, email, password, billing details), user inputs/prompts to our AI (conversations, voice messages, uploaded files), support requests, and feedback.
* Automatically Collected Information
Device information (IP address, browser type, OS, device ID), usage data (pages visited, features used, timestamps), cookies and similar technologies, location data (inferred from IP if enabled).
* AI-Specific Data
Conversations and inputs you provide to our AI agents/chatbots (e.g., lead qualification queries, customer inquiries). We may use aggregated/de-identified data to improve model performance unless you opt out where available.
* Third-Party Sources
Information from integrations (e.g., CRM tools, calendars) or business clients who embed our Services.
2. How We Use Your InformationWe use information to:
* Provide, maintain, and improve the Services (including powering AI responses and automation).
* Process subscriptions, payments, and support requests.
* Communicate with you (updates, security notices, marketing with consent).
* Detect fraud, abuse, or violations of our Terms.
* Comply with legal obligations.
* Train and improve our AI models (using de-identified or aggregated data; we do not train on personal identifiable conversation data by default for consumer users—enterprise may differ via separate agreements).
We disclose AI usage: Our Services use artificial intelligence and automated decision-making to generate responses and automate tasks. Outputs may contain errors/hallucinations. You can contact support for human review in some cases.
3. Sharing Your Information
We share information with:
* Service providers (hosting, analytics, payment processors, cloud AI infrastructure).
* Business partners (only with consent or as necessary for integrations).
* In business transfers (merger, acquisition).
* Legal authorities when required by law.
We do not sell personal information.
Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Retention
We retain data as long as needed for the purposes above or legal requirements. Conversation history may be stored based on your settings (e.g., temporary chats deleted sooner). You can request deletion subject to exceptions.
5. Your Rights and ChoicesDepending on your location:
* Access, correct, delete, or port your data.
* Opt out of certain processing (e.g., marketing, AI training where applicable).
* Object to or restrict processing.
* Withdraw consent.
For EEA/UK/Switzerland users: We comply with GDPR. Contact our Data Protection Officer. You may lodge a complaint with a supervisory authority.California residents: See our CCPA/CPRA notice [link if separate].
To exercise rights: Email privacy@inbot.ai.
6. Security
We use reasonable technical and organizational measures to protect data (encryption, access controls). No method is 100% secure.
7. International Transfers
Data may transfer to the US or other countries. We use safeguards (e.g., Standard Contractual Clauses) for EEA/UK transfers.
8. Children’s Privacy
Our Services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Policy. Changes will be posted here with an updated effective date.
10. Contact Us
Inbot AI
P.O Box 492
Elmwood Park, NJ 07407
info@inbot.ai