AI-Powered Resident Services That Never Sleep
Handle pothole reports, permit questions, code enforcement requests, and every non-emergency call — automatically, 24/7, in English and Spanish. Reduce staff workload by 40–70%.
Your Always-On Municipal Assistant
Every call, text, and chat is answered instantly — residents get help, staff get relief.
24/7 Voice & SMS Intake
Residents call or text to report issues anytime. InBot captures name, address, and details — no voicemail, no missed calls.
Smart Department Routing
AI detects intent — pothole, streetlight, fallen tree, permits — and routes to the right department automatically.
Bilingual (EN/ES)
Serves English and Spanish speakers seamlessly. The AI detects language and switches automatically.
Website Chat Widget
Embed an AI chat on your township website. Residents get instant help without calling.
Automated Records
Every interaction creates a structured intake record with name, address, issue, and department — ready for your team.
Real-Time Dashboard
Track all incoming requests, response times, and department workload from one dashboard. Export reports anytime.
What Residents Call & Text About
InBot handles all of these — automatically.
Pothole & Road Reports
Residents describe the location and issue. InBot captures the address, creates a record, and routes to Public Works.
Streetlight Outages
Caller reports a broken streetlight. AI collects the intersection or pole number and notifies the utilities team.
Permit & Zoning Questions
FAQ answers for common permit questions. Complex inquiries get routed to Planning & Zoning with full context.
Tree & Park Maintenance
Fallen trees, overgrown branches, park damage — all captured with location details and sent to the right crew.
Program Registrations
Pool passes, sports leagues, senior programs — AI collects child name, age, and all required fields automatically.
General FAQs
Hours, office locations, trash pickup schedules, recycling rules — answered instantly without tying up staff.
What Townships See After Going Live
Real impact from day one.
40–70% Fewer Calls to Staff
Most routine inquiries are fully handled by AI. Staff only deal with complex cases that need human judgment.
15–30 Hours Saved Per Week
No more phone tag, voicemail transcription, or manual data entry. Everything is automated.
Happier Residents
Instant responses at 2 AM or 2 PM. No hold times, no "call back during business hours." Residents notice the difference.
Ready to Modernize Your Township's Communication?
Book a 15-minute demo and see how InBot AI handles your residents' most common requests.
Book a Government Demo →